Introducing the OneVue Wired Device Configurator (OWDC)

When I started at Primex in December, I spoke to a number of our customers and partners to understand what we did well and where we could improve. A common theme was how easy it was to install OneVue™ sensors. That made me happy since our first impression is important, but as I spoke to a growing number of people I learned that device pre-configuration, while great for many circumstances, wasn’t always ideal.

With the introduction of our OneVue Wired Device Configurator (OWDC), we address the need for flexibility when installing sensors. Primex developed this Android app, which is freely available from the Google Play store, to replace device pre-configuration as needed. You're still welcome to choose pre-configuration if that works for you, but we’re encouraging users to try OWDC since it enables faster shipping and provides for a great user experience.

OWDC also works with bell controllers, Smart-Sync™ bridges, and PoE digital clocks – the other Primex devices that connect to a facility's network. We do recommend having Primex configure bridges and clocks though – OWDC is best used to edit settings for these device types that are already in OneVue.

How can you get ready to use OWDC?

When placing your next order, you'll have the option to choose device pre-configuration or configure devices yourself with the new OWDC app. You’ll need the following:

  • Android phone or tablet: Minimum 25% battery life remaining. View compatible Android devices
  • Login requirements: Your OneVue user account must be assigned to the Account Admin role. Log in to OWDC with your OneVue email address and password.
  • Connection cable (dependent on Android device): Micro-USB OTG to Mini-USB cable or USB C to Mini-USB cable.
  • Network profile: An existing Network Profile in OneVue is assigned to each device through OWDC. Viewing and managing Network Profiles settings is only available in OneVue.

If you need to order a cable, some Amazon links are included above but other sources are fine. Find the one that matches your Android device – either Micro-USB OTG or USB C – and the other end must be Mini-USB to connect to the sensor (or bridge, bell controller or clock). They’re typically less than $10 and can be reused for all OWDC compatible devices.

Oh, one common question is around iOS and OWDC. We’re not able to find a cable that can connect your iPhone or iPad to a sensor directly so that’s not an option at this time. I’m very attached to my iPhone, so I have a special Android tablet that I use for OWDC. I really like having the larger screen and keyboard if I’m configuring multiple sensors in a session.

Have more questions?

Don't forget, your Primex Channel Manager and our Tech Support team are always available to guide you through the process. If you have any questions or feedback on how we can do better, I’d love to hear it!

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