Technical Support

Primex will be closed July 2nd-6th for a company holiday. For emergency (system or campus down) support during this time please email us at and your request will be routed to a service engineer for resolution as soon as possible. All non-emergency inquiries will be responded to upon our return to normal business hours on July 9th. Thank you for your patience (or understanding) during our company holiday.

Phone Support

Available Monday through Friday, 8am to 5pm CST. To reach our support team, call 262-729-4860, and press:

  • Option 1: 72MHz/GPS Clock Systems, Transmitters and Bell Systems
  • Option 2: OneVue Software, Sensors and Clocks
  • Option 3: Primex Customer Service

For questions about product features, or to reach a Primex sales representative, please use our Contact Form, or call 855-598-9494.