OneVue Sense Service and Support Plans

Optimize Staff Experience and Facility Operations With Primex OneVue Sense

Healthcare facilities have long trusted the Primex OneVue Sense® environmental monitoring platform to protect valuables and provide staff peace of mind. Our new Primex OneVue Sense plans offer flexibility to meet your needs to help optimize your workforce while keeping your facility compliant and safe.

All of our plans can help better prepare your facility for an audit, keep your valuable assets safe, and make your job is easier. Learn more about each option below.

Primex OneVue Sense Starter and Advanced Plans

With the Primex OneVue Sense Advanced plan, you will have the tools to continuously monitor your environment and be notified when there are changes to your monitored assets. In addition, you will be able to easily access data and reports for audits to ensure your facility remains in compliance.

OneVue Sense Starter Plan Sales Sheet

OneVue Sense Advanced Plan Sales Sheet

Primex OneVue Sense Preferred and Enterprise Plans

With the Primex OneVue Sense Preferred plan, our team becomes your team. We will analyze trends in your usage data and provide insights into what may reduce alarm fatigue, prevent valuable asset loss, and improve your staff experience using OneVue. We will proactively inform you of any upcoming regulatory changes to ensure your workflows are up to date and your sensor system remains in compliance.

Also, our team will train new administrators and employees on how to best use the OneVue platform. These Primex-led services help improve building performance and enhance user experience so you can focus on other critical issues at hand — like patient care.

When you choose the Primex OneVue Sense Preferred plan, Primex will do the work for you.

OneVue Sense Preferred Plan Sales Sheet

OneVue Sense Enterprise Plan Sales Sheet

Software, Ongoing Services, Hardware Plans

Feature Starter Advanced Preferred Enterprise
Alerts via text or email Yes Yes Yes Yes
Alerts via voice call No Yes Yes Yes
Basic Reporting Yes Yes Yes Yes
Advanced Reporting No Yes Yes Yes
Report generation during peak times No No Yes Yes
Hardware Standard Warranty HW Assurance (free hardware and probe replacement) HW Assurance (free hardware and probe replacement)
Free expedited shipping
HW Assurance (free hardware and probe replacement)
Free overnight shipping
Single Sign-On No No Yes Yes
OneVue Functionality Reduced Standard Advanced Features Advanced Features
OneVue Configuration Self-Configuration Self-Configuration Primex-Certified Configuration Primex-Certified Configuration
Services Included None None 1 Account Review Per Year
1 Training Per Year
2 Account Reviews Per Year
3 Trainings Per Year
Dedicated Account Rep

OneVue Service and Support Plans

For more information about how the Primex OneVue Sense Preferred and the Primex OneVue Sense Advanced plans can optimize your facility and to learn which plan best suits your needs, contact us at 262-729-4858.

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