A major healthcare system in New York leans on their established, trusted relationship with Primex to quickly convert common spaces into isolation rooms for COVID-19 patients.
The COVID-19 outbreak continues to rock the country and place health systems under significant strain. To take on a higher number of caseloads and effectively distance and monitor infected patients, many hospitals have had to quickly create pressure-monitored isolation areas out of rooms usually used for other purposes.
That’s been the case for a large network of hospitals in New York, which remains an epicenter of the outbreak. The healthcare system needed a solution to monitor the air pressure in spaces that were being transformed to become isolation rooms. The technology had to offer a seamless installation, integrate with existing network infrastructure and be easy for facility and patient care staff to use.
Expediting Sensor Delivery and Working Hand in Hand Every Step of the Way
The New York health system had an established relationship with Primex and our sales partner. Several of its hospitals were using OneVue synchronized clocks, so the organization was familiar with Primex’s advanced solutions and our reliable and knowledgeable customer-first support services. Because we had already worked with the organization’s IT group and had experience with its network, the health system saw Primex as a valued partner that could deliver a OneVue Monitoring solution to them quickly. So, they turned to us for help.
Our team overnighted a sample OneVue Sense Differential Pressure Sensor to the health system. We also worked with the organization’s IT group to quickly ensure the sensor worked with the existing network and that the facilities team could easily install sensors throughout its buildings.
The health system saw success almost immediately and ordered 100 sensors for four of its New York City hospitals. Again, Primex overnighted a shipment. In fact, to ensure these hospitals received their critical equipment as soon as possible, a member of our facilities administration team tracked down the FedEx driver to personally deliver the sensors to the driver and ensure they made it into the overnight shipping que that day.
Over the next few days, as hospitals in the health system expanded their number of isolation rooms floor by floor, several placed additional orders for sensors, as they needed to quickly and seamlessly convert their spaces. In total, 318 sensors have been ordered, and Primex is expediting delivery to the hospitals.
Immediate Benefits and a Long-Term Investment
As sensors are being installed, stakeholders across the health system are seeing instant benefits. Immediate feedback has been that facility management teams are praising the sensors’ ease of installation, while nurses and other users appreciate the intuitive reporting and alerting functions the OneVue platform provides.
In addition, Primex is already working with the health system to ensure its investment of the sensors isn’t short-lived. We’re all hopeful that the COVID-19 outbreak subsides soon. When it does, and hospitals require fewer pressure-monitored isolation rooms, the sensors will be easy to uninstall and reinstall elsewhere, such as operating rooms, intensive care units and other critical care environments. Just as easily and swiftly as they’re being put to use in a time of crisis, they will be able to be repurposed for other pressure monitoring needs.
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